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At HELNEN, customer satisfaction is our main commitment. If you are not satisfied with your purchase, please know that we offer a 30-day money back guarantee.
WHAT OUR CUSTOMERS SAY ABOUT HELNEN
Excellent
4.7/ 5
based on +1.200 reviews
I love it! 😍
I have found this website to be consistently reliable over the last few months. Transactions run smoothly and I feel safe knowing that my details are handled with care and I receive the goods in good condition. I have found this website to be consistently reliable over the last few months. Transactions run smoothly and I feel... I have found this website to be consistently reliable over the last few months. Transactions run smoothly and I feel safe knowing that my details are handled with care and I receive the goods in good condition.
Thea
Responsive customer support!
The customer service team is impressively quick to resolve issues. Their efficiency in resolving issues contributes to an overall positive experience. The customer service team is impressively quick to resolve issues. Their efficiency in resolving issues contributes to an overall positive... The customer service team is impressively quick to resolve issues. Their efficiency in resolving issues contributes to an overall positive experience.
Aria
Excellent shipping!
The shipping service is commendable, orders arrive on time and well packaged. It is reassuring to receive the items in excellent condition and within the expected time frame. The shipping service is commendable, orders arrive on time and well packaged. It is reassuring to receive the items in... The shipping service is commendable, orders arrive on time and well packaged. It is reassuring to receive the items in excellent condition and within the expected time frame.
Violet
Quality products, quality service!
The products offered are of high quality and the service provided is satisfactory. I have had positive experiences with both the products and the service. The products offered are of high quality and the service provided is satisfactory. I have had positive experiences with both... The products offered are of high quality and the service provided is satisfactory. I have had positive experiences with both the products and the service.
Eliza
Excellent service! 🫶
I had a problem with my order, but the support team went above and beyond to help me resolve the issue. Their commitment to customer satisfaction is truly commendable.quality products, quality service I had a problem with my order, but the support team went above and beyond to help me resolve the... I had a problem with my order, but the support team went above and beyond to help me resolve the issue. Their commitment to customer satisfaction is truly commendable.quality products, quality service
Luca
Consistently reliable help!
I have been in contact with the customer support team on several occasions and each time they have reliably helped me with my queries. Knowing that help is just a message away adds to the peace of mind when shopping on this website. I have been in contact with the customer support team on several occasions and each time they have reliably helped... I have been in contact with the customer support team on several occasions and each time they have reliably helped me with my queries. Knowing that help is just a message away adds to the peace of mind when shopping on this website.
Theo
Free Shipping
We offer free shipping in UK
30 Day Guarantee
30 Day Money Back Guarantee